We want to make sure that everyone can use this website to the fullest and have done what we can to make sure that this is the case. Need help? Look here first.

Updated SEPTEMBER 2009

This page provides important information on the accessibility features of this website.  If you don't know what accessibility in web design means, please read this article for some background information.

1.0 Accessibility Statement

We are committed to ensuring that our website is accessible to everyone with the ability to connect to the Internet, across as wide a range of platforms and devices as possible.

In short, we have designed this website so that it can be viewed on-screen, in print, using a mobile device; and via screen readers or text browsers.

We are continually striving to improve the experience for all of our visitors, so if you have any questions or suggestions regarding the accessibility of this site, please use our contact form to get in touch with the team. 

2.0 Standards compliance

1. All pages on this site follow Priorities 1 & 2 guidelines of the W3C Web Content Accessibility Guidelines.
2. All pages on this site validate as XHTML 1.1 Strict.
3. All pages on this site use structured semantic markup. <H1> (Heading 1) tags are used for main titles, <H2> (Heading 2) tags for subtitles, and so forth.

3.0 Images

1. Unless they are purely decorative items, all images used on this web site have suitable "alt" attributes, where text is provided to help you navigate the page if you have images disabled.
2. Content should be usable/accessible with images "off" (disabled).
3. The main navigation bar on this site uses an Image Replacement technique that makes the links accessible to non-visual browsers.

4.0 Links

1. All relevant links have title attributes which describe the link in greater detail, unless the text of the link already fully describes the target.
2. Links are written to make sense when out of context.
3. URLs are permanent whenever possible.

5.0 Forms

1. All form controls are appropriately and explicitly labeled.
2. We provide an email address as an alternative form of access for our online forms.
3. Form validation routine does not rely on client-side script.

6.0 Javascript

1. Where possible, we are using non obtrusive client-side scripts to enhance our user experience.
2. Content of this web site is usable without JavaScript support.

7.0 Pop up Windows

All external links on this website use Javascript to open a Modal Window within the current browser window or tab. The modal window can be easily closed using the buttons provided. If your browser has Javascript disabled, or does not support it, you may still click on the link, which will load in your current window or tab.

Browsers with Popup Blockers should be able to access all external links, if the software is configured to allow http://charmoffice.co.uk to open pop-up windows.

8.0 Visual design

1. This site uses Cascading Style Sheets (CSS) for visual layout.
2. This site uses only relative font sizes, compatible with the user-specified "text size" option in visual browsers.
3. If your browser or browsing device does not support style sheets at all, the content of each page is still readable.
4. Any information conveyed through the use of colour is also available without colour (i.e. text based).

9.0 How to modify this site to fit your needs

These links explain the many ways you can make the web more accessible to you.

Windows users
Mac users
Linux users